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We want you to enjoy the best shopping experience at Flawless Coat Boutique.

If you have any questions when shopping at Flawless Coat Boutique,

We reply to all inquiries with 48 working hours. Reach out to us at

         info@flawlesscoatboutique.com
               
        +91 9319063901

 Operating hours (except public holiday) : Monday - Friday : 10:00 to 17:00. But we are accessible online all week long 

          Warehouse at Dwarka ,New Delhi AND Malad ,
          Mumbai , INDIA

Let's together continue our journey to Flawless Beauty!!

We are waiting for that connection come follow us, Click on these colorful cuties at the bottom of your page .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Our Shipping Policy

Currently, we only provide shipping Nationwide.

Once you order on our website www.flawlesscoatboutique.com, we will ship to wherever you are in India.

The Delivery Process

  • Once your order has been processed in our system, your products are thoroughly inspected to ensure they are in perfect condition.
  • We carry out rounds of quality check, and after passing the final round, they are packed and handed over to a representative of our delivery partner.
  • The package is then delivered to you by our delivery partners at the earliest possibility. However, if there are not able to reach you at a suitable time, you will be contacted to resolve the issue.
  • International shipping - Flawless Coat Boutique does not deliver internationally, but plans are in the works for international deliveries.

Item Packaging

Items are packaged in boxes and then covered in a plastic layer. A bubble wrap is used in wrapping individual products and an additional bubble wrap used for fragile items like bottles. The quality of our packaging is top-notch.

Reach of Shipping

Flawless Coat Boutique ships throughout India. You can log in to our website to be updated on new shipping locations.

Tracking Orders

Once your order has been dispatched, an email is sent to you, which contains details of the tracking number and courier company processing your order. After 24 hours when your order packaged was dispatched from our warehouse, you can begin tracking its status.

Here are some of our trusted courier partners:

Shiprocket.in which includes various courier services from Expressbees , Delhivery , Bluedart , DHL etc

Estimated Time of Delivery

Orders are usually dispatched within 1-4 business days (not including Sundays and public holidays)

Delivery Fees 

Flawless Coat Boutique ships all over India and the delivery fee is Rs 150. If additional fees appear, please contact our customer service team.

 

Additional information regarding shipping:

  • Ensure that your shipping address is accurate as amendments are not allowed after your order number has been generated
  • We work with several courier providers that deliver nationwide
  • Where we cannot deliver to P.O Box addresses, your order will be delivered to the nearest mail room or administration office.
  • Shipping and handling rates may be determined by the nature of the product, this includes the size, packaging, volume, and other useful considerations. You will see the shipping and handling fees at the check out point. We ensure you know of this before payments can be made.
  • If you gave any complaints regarding your order please contact our customer care within 7 business days for resolution of your order delivery.

Please contact  info@flawlesscoatboutique.com for further information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Returns

We hope you don’t find any reason to return a product, but if you ever have to, we are there to help you all the way.

Order received was damaged

We don’t joke with our packaging, because we want to ensure the products reach you just the way you saw it on our website. However, as a result of situations we can’t control, items may be damaged in transit. We would take a look and replace or cancel the order under such circumstances. Our return policy mandates customers to report the delivery of damaged items with 24 hours of its receipt. Please send an email which contains the details of your order to info@flawlesscoatboutique.com.

Incorrect items received

If it happens that the item you received is not the same as the one you ordered, we will ship you the right item you want once the incorrect one has been received. Please email us the detail of the incorrect items once you have received it at info@flawlesscoatboutique.com.

 

Return Policy

Once the customer decides to return certain items or the entire order, here is the process to follow:

Notify us about returns within 24 hours of receiving the order. If there are any delays, this might lead to the cancellation of the whole process. Ensure you mail the details of the package (which includes photographs of the faulty/wrong items received, invoice, and the product package as received).

Once we have confirmed that the items can be exchanged or delivered, you will have to courier those to us (if you have received a wrong time) as well. Once we have received the items, the products will be shipped and the money spent on the courier will be refunded to you.

Cancellation

While we ensure your items are ship out accordingly, some situations might come up in which we may have to cancel an order. You will be informed about this cancellation within 48 -72 hours after your order has been received. Some of the situations that may make cancellation necessary include (but are not limited to):

  1. If we no longer have the product or its temporarily out of stock.
  2. Product information, or pricing error or inaccuracies.
  3. Inaccurate or insufficient address.
  4. Locations that are non-serviceable.

 

In some cases, there may be a need for additional verification or information before any order is accepted. If your order is canceled or if we need more additional information to process your order, we will contact you. If your order is canceled after your payment has been done, the charged amount will be refunded to you as soon as possible.

Cancellations by the Customer

If you placed a cancellation and we received a cancellation notice within 24 hours of placing the order and we haven’t processed the order within the expected time, we will be glad to offer a refund for the order. However, if the order has been processed and shipped out by us, we will not be able to cancel it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FAQ

How Can We Help You?

What Is Flawless Coat Boutique?

Flawless Coat Boutique is an online beauty shop with a mission to bring first-class beauty and elegance right to you wherever you are by offering your favorite beauty products across India and Asia. Thousands of people chose to buy their skincare and beauty products online, but we stand out because we provide affordable items from the best brands and an Eco-friendly interface that makes your shopping experience one to remember.

We are certified distributors of the brands we carry so only 100% authentic products will be delivered to you. As a strictly online beauty store, the savings we’ve made are passed on to you to ensure that you get the best value right from the comfort of your home.

How do I sign up for a Flawless Coat Boutique Account?

All you need to do is click the human icon on the page and click on “register” when directed to the login page. Provide your first and last name, email, and password to sign up. It’s that simple.

What is the benefit of signing up?

When you sign up for a Flawless Coat Boutique account, you will get amazing benefits that ensure you enjoy your shopping experience better. Some of these benefits include:

 

  • Ability to receive notifications of order items or if new products are in stock.
  • Rate and review products to get reward points.
  • Fill in your address and payment details only one time.
  • Build up FCB Squad smile points and receive amazing perks.

How Do I buy Things From the Website?

This is quite easy. Please follow these steps:

  1. Register on the site as a user at flawlesscoatboutique.com.
  2. Begin to shop around through our high-quality items.
  3. Add your chosen items to your cart.
  4. Check the item quantity in the cart.
  5. Proceed to fill the shipping information
  6. Choose a courier service provider
  7. Select the preferred payment method
  8. Apply promo code if any
  9. Proceed to check out
  10. Make payment

How can I check the status of my order(s)?

Please check in the “Order” session. After your order has been shipped, your order status will show posted. You will be notified through SMS/email through a courier company tracking number attached.

Can I edit my order after it is confirmed?

Unfortunately, a new product cannot be added to confirmed orders. However, you can remove the product before it is packed and shipped. To do this go “my orders” and clean the cancel button.

What will I get back after returning the item(s) or order item is out of stock?

You can choose to get a refund to your Flawless Coat Boutique account or bank account (within 7-14 working days).

If an item is out of stock what can I do if checkout fails?

Out of stock items should be removed from your cart before you proceed to check out.

Why was my order canceled?

Flawless Coat Boutique reserves the right to cancel or modify any order if there is anything suspicious or potentially fraudulent activity in a customer’s purchase. If you have any inquiries, kindly contact our Customer Service through info@flawlesscoatboutique.com.

Why is my item in my cart now out of stock?

Flawless Coat Boutique will not guarantee that items added to your cart will always be in stock until the checkout process is complete with payment.

Do you give reward points?

Yes, we have the FCB Squad reward points for using our website. Check the website for more details.

How can I receive reward points?

We credit reward points to your account once you have made an order purchase.

 

What is the Flawless Coat Boutique Rewards Program?

 

This program is to reward new and existing shoppers for their loyalty and engagement and encourage them to trust us more for their beauty shopping as we continue to provide an exciting online shopping experience akin to shopping in a mall.

How do I make a payment?

Flawless Coat Boutique accepts payments in Delhi, India only. Our extensive payment options include Visa/Master card, Razorpay, Paytm along with Cash on Delivery option.

I am having trouble accessing the site?

If you can’t access the site, you should consider refreshing your browser. If you still experience any difficulty accessing the website, ensure you check your internet connection to determine if it is working properly. If your internet connection is not, please contact your internet provider. However, if you can connect but still have problems, you should consider cleaning out your temporary internet files, cookies, or cache.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyright Notice

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